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Undoubtedly, one of the strengths and advantages of Serverfreak is our technical support. We place great emphasis on this matter.
Don’t believe it?
You can read reviews from our customers.
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To our customers, here are several options for you to access our Technical Support services.
- Livechat
Visit our website and click on the Live Chat feature to directly communicate with our Technical Support team in real-time. They will assist you with any inquiries or issues you may have.
Availability: 24 Hours & 7 Days Per Week
- Website
Please search help.serverfreak.com which contains a wealth of articles, tutorials, and FAQs. You may find the answers to your questions or solutions to common technical issues.
Availability: 24 Hours & 7 Days Per Week
- Phonecall
For minor issues, you can also contact us via telephone. Our technical personnel will provide initial solutions for your problems. The contact numbers to reach us are +603-2780 3873 or +603-3371 2564 or +603-3371 2745.
Availability: Weekdays Except (9 am until 6 pm)
- Facebook Chat
For your information, you can also seek assistance from our technical team. Perhaps you would be more comfortable reaching out to us through Facebook chat.
Availability: 24 Hours & 7 Days Per Week
- Submit Ticket
Submit a support ticket through our online portal. Provide detailed information about your technical concern, and our team will respond to your ticket promptly.
Availability: 24 Hours & 7 Days Per Week
We are dedicated to providing you with the best Technical Support experience possible. Choose the method that suits you best, and we will be there to assist you.
Note: If you have urgent or critical issues, we recommend using the Live Chat , Support Ticket and Facebook Chat options for faster response times.
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