Serverfreak may request or collect personal information from online users in a variety of ways, including through online forms for ordering products and services, and other instances where users are invited to volunteer such information.
The data we collect is information that identifies you personally, such as: name, e-mail address, mailing address, telephone numbers, website URLs, credit card information and other billing information. This information is used for billing and service purposes for the products or services you engage with us. With this information, you can expect to receive billing notices, renewal reminders and important service related correspondence.
Cookies may also be used by third party affiliate sites to verify any purchase you might make so that they make rightfully earn their duly earned commissions. The affiliate tracking cookies only tag your purchase from their referral site to ours and do not personally identify you in any way to the third party. At no point in time will any third party obtain any personally identifiable information.
There are no third-party advertisements or services on our sites. Information collected on our site is only collected by us and no one else.
A cookie is a piece of data stored on the user's computer tied to information about the user. We may use both session ID cookies and persistent cookies. For session ID cookies, once you close your browser or log out, the cookie terminates and is erased. A persistent cookie is a small text file stored on your computer’s hard drive for an extended period of time. Your browser’s help file contains information and instructions for removing persistent cookies. Session ID cookies may be used by Serverfreak to track user preferences while the user is visiting the website. They also help to minimize load times and save on server processing. Persistent cookies may be used by Serverfreak to store whether, for example, you want your password remembered or not, and other information. We DO NOT LINK the information we store in cookies to any personally identifiable information you submit while on our site.
Like most standard websites, we use log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. None of the information stored in the log files is linked to personally identifiable information.
Serverfreak may use the personally identifiable information collected to contact customers regarding products and services offered by Serverfreak and, to the extent the user has agreed to it, by its trusted affiliates, independent contractors and business partners. We may also use this information for research purposes regarding the effectiveness of our website services, marketing, advertising and sales efforts. Serverfreak will not in any way share this information with a third party either for free or by selling it, unless you specifically authorize such disclosures.
You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party. No information will be collected or provided to third parties without your prior knowledge and approval.
Serverfreak may also disclose aggregate, anonymous data based on information collected from users to investors and potential partners. In such cases, only statistical information will be disclosed and personally identifiable data will be kept strictly confidential. In case Serverfreak is sold, the information collected from users may be transferred to the new owners.
We use various credit card processing companies to bill you for our services. These companies do not retain, share, store or use personally identifiable information for any other purposes. No other third party services are used to provide the services you purchase from us, thusly no personally identifiable information is provided beyond our service.
Our customers and users will occasionally receive newsletters or e-mails with information on products, services, or special offers. Out of respect for the privacy of our users, Serverfreak gives them the opportunity to opt-out from receiving these types of communications.
If do not wish to receive our newsletter, promotional communications or any other non-service related communication, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at firstname.lastname@example.org to opt out.
On some occasions, it may be necessary to send out service-related announcements. In most cases, users may not opt-out of these communications. If you do not wish to receive them, you have the option to deactivate your account. You may deactivate your account by creating a cancellation request ticket in your hosting control panel, or by emailing us at email@example.com .
Though we make every effort to preserve your privacy, we may need to disclose personal information when required by law, if we have a good-faith belief that such action is necessary and required to comply with a current judicial proceeding, a court order, subpoena or other legal process served on Serverfreak.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.
The information provided to Serverfreak is saved and may be stored on one or more databases directly or indirectly maintained by Serverfreak. Serverfreak employs industry-standard security measures to protect the confidentiality of the information. Machines that store sensitive customer information are kept in compliance with regulations. These machines are heavily secured and firewalled, protected on an internal network. Backups are kept physically protected in secure locations.
While we cannot guarantee that loss, misuse or alteration of data will not occur; we make every effort to prevent such occurrences. Any other particularly sensitive information, such as credit card numbers collected for commercial transactions, is encrypted prior to transmission by you to Serverfreak.
The security of your personal information is important to us. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). To learn more about SSL, follow this link:
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, you can send email us at firstname.lastname@example.org
If your personally identifiable information changes, or if you no longer desire our service, you may [correct, update, delete or deactivate it] by making the changes within your user control panel. Alternatively, you may inform us of any changes by emailing us at email@example.com. We require an official written email to carry out such changes.
You are responsible for the security of your Customer ID and passwords. Make sure you keep them in a safe place and do not share them with others. Always remember to log out after your session ends to ensure that others cannot access your private personal information. You should take this precaution even if you are not using a public computer, such as at a library or internet café, but even when using your private computer in your home.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page or within your user control panel.
Aku bg 5 bintang ++ utk team @ServerFreak nih..diorang pnya support team/admin memang terbaik prnah aku jumpa..keep up the good work guys..
As a direct customer myself with two websites hosted with ServerFreak, all I can say is, excellent from the word go. They are dedicated suppliers, who take time to listen to their customers and are always willing to help. I have to admit my knowledge of servers is very limited, but ServerFreak and its staff have helped me every step of the way. Great service and a great company, I would highly recommend!