Please use our live chat system at https://help.serverfreak.com during Malaysia’s nationwide movement control from 18/3/2020 until further notice. While our phone system is still working, it is recommended that you use our Live Chat system first and you can request our customer service personnel to give you a call back.
The number listed above is for sales assistance only. In order to reduce costs and increase efficiency, we do not provide telephone contact method for technical support. Based on the nature of problems encounter by web hosting customers, it is much timelier and more effective for issues to be handle via email rather than over the phone.
We have one of the highest customer satisfaction rates in the industry and are known for being one of the most customer-oriented hosts in the market. This reputation was earned without phone support. We have many business customers who rely on us with mission-critical websites, and they have not been let down.
